·	Bookings can be made online, by email and telephone. Landline and mobile numbers are both available.

·	The house is situated approximately 10 minutes from the town centre.The walk into town is a flat route. Leaflets are available in the room with bus timetables (buses locally have low level access).

·	Shop Mobility outlet is located in the Buttermarket in the town centre.

·	A car park is available for residents to the rear of the house (accessed via Oxford Road).

·	We offer help with luggage from the car park.

·	From the car park there are 5 small changes of level to reach the front door of the house. Alternatively, access can be gained by public footpath, which is sloped as opposed to stepped.

·	There is an open porch with a small step into the property.

·	Lights are operated on a sensor, both at the rear and side of the property.

·	A front door key is provided for access for all guests to come and go as they please.

·	The hallway is carpeted and flat.

·	Access to the front ground floor bedroom is accessible by wheelchair.

·	Access to the second ground floor bedroom would be hindered by the narrowing of hallway.

·	The stairs up to the upper level are carpeted and have a handrail to one side.

·	There are 16 stairs to the upper level, with a rise of 170mm, going of 220mm and width of 760mm.

·	The first floor landing is all on one level and is carpeted.

·	All bedrooms have en suite shower rooms, there is a step into the shower cubicle in all rooms. There is also a toilet, sink and mirror with shaving point in each en suite.

·	There is central heating in each bedroom.

·	Tea and coffee making facilities are standard in each room.

·	There is a welcome folder with relevant information to your stay and emergency contact numbers.

·	There is no smoking throughout the guest house.

·	Free wi-fi is available throughout the house.

·	In the unlikely event that the fire alarm should sound the emergency light will illuminate enabling your safe exit from the building via the front door.